Customer feedback made me stop using zip ties on every wire bundle

I had a commercial client in Austin call me back 3 months after install because a rodent chewed through their alarm wiring that was all bundled too tight with zip ties. They said 'your neat install turned into a $400 service call because you made it too easy for something to gnaw through.' Now I use velcro straps on any interior runs and only use zip ties where it's really needed. Has anyone else changed their methods after a customer pointed out a specific problem?

2 comments

2 Comments

robert_bell1mo ago

Nah I gotta disagree on this one. Zip ties are fine if you don't crank them down like a maniac - leave a little slack so the wires can breathe. Velcro straps can come loose over time and then you're dealing with a sagging mess that looks worse than anything.

ray_miller841mo ago

How long have you actually run with just velcro because I've seen them loosen up enough on PC builds that the cables start sagging after a month or two. Zip ties at least hold their position once you set them even if you gotta cut them off later.