I Finally Dropped a Big CRM and Went Back to Paper, Now I'm Second Guessing It

Six months ago I signed up for a flashy CRM after a sales guy swore it would double our revenue. I watched three onboarding webinars, paid for the highest tier plan, and spent hours importing contacts. By month three we were still using sticky notes for follow-ups because nobody on my team liked the interface. The real kicker? My old Google Sheet did the same job for free, just took a little discipline. I canceled the subscription and ate the annual fee, no refunds. Has anyone else burned cash on a tool that made your workflow worse instead of better?

2 comments

2 Comments

nora_park1mo ago

Six months" sounds like a lot, but honestly, that's a pretty short window to hate a tool.

wendysanchez29d ago

Ugh, so true. Six months flies by before you even know it!