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Question about that new payment processor for Shopify stores
I just lost about $350 because I didn't do enough homework on a new payment processor that popped up last month. It was called PayFlow (not the real name, but similar) and they promised lower fees for Canadian Shopify stores, which sounded great. I signed up my small online shop, moved some volume over, and everything was fine for the first couple of weeks. Then, a batch of about 15 customer payments got held up for 'extra review' and the support team just stopped answering my emails. After three days of radio silence, I found out through a Reddit thread that the company was basically two guys running it from a basement in Montreal and they had no real fraud systems. I had to refund the customers myself and switch everything back to my old provider. Has anyone else run into a startup that seemed good but was totally not ready to handle real business?
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emma_dixon701mo ago
My buddy got burned by a crypto payment startup last year.
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the_william1mo ago
Ugh, that's the worst! I got burned by a "revolutionary" scheduling app that just deleted a whole week of client meetings. Sometimes these new companies are all hype and no real backup plan.
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