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A spilled latte in Seattle taught me to always ask for a name
I was at Victrola Coffee on 15th Ave last month, and a guy at the next table knocked my full cup onto my notebook. He was really sorry and bought me a new one, but the barista had already started making a replacement when he got to the counter. She just asked for 'the oat milk latte' and handed it to him, so he brought me the wrong drink (I had ordered a cappuccino). Now I make a point to give my name, even if they don't ask, because it stops mix-ups when things get busy. Has a simple trick like that ever saved your order?
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