A client's comment about my scissors made me double check everything

Last Thursday a woman sat in my chair and asked if my shears were sharpened recently because her ends felt snagged after I cut them. She wasn't rude about it, just matter of fact, and I almost brushed it off until I took a closer look at the blade edge under my lamp. There was a tiny nick near the pivot point I had completely missed, probably from dropping them last month on the salon floor in Austin. I ran them over to the sharpening guy same day and fixed her cut for free, but it stuck with me how easy it is to go on autopilot with your tools. Has anyone else had a client notice something about your equipment before you did?

0 comments

0 Comments

No comments yet

Be the first to share your thoughts on this discussion.