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Shoutout to the client who asked for a 'sunset' balayage and got something totally different
I was working at the Sola Salon in Austin last Tuesday when a client brought in a photo of a soft pink-to-orange blend. I mixed my colors, but after processing, the orange toner pulled way too brassy on her level 7 hair, giving her a straight-up pumpkin stripe. I had to think fast. I told her I saw the issue and offered to correct it right then, no extra charge. I used a quick ash-violet gloss to neutralize the brass, which took about 20 minutes, and she actually loved the cooler, rose-gold result more. Has anyone else had a color correction turn into a happy accident?
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elizabeths511mo ago
Clients never know what they actually want.
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milacraig1mo ago
So when a client says they want a modern website, what are they really asking for? Is it just a clean look, or a specific feeling they can't put into words? I've found the real need is often buried under three layers of buzzwords they heard somewhere else.
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