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That door lock sequence that broke my whole Monday
Had an old Otis Gen2 in a 12 story building in downtown Portland. Door lock sequence went out on the 8th floor at 8 AM. Three resets, two new boards, one fire alarm pull. By 3 PM I finally traced it to a single broken wire in the traveling cable. Customer screamed at me for 4 hours straight. Anyone else have a single wire cause that much chaos?
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torres.grant27d ago
A single broken wire taking down the whole day? That's brutal. Four hours of screaming over something that small feels like a special kind of hell. Props for not walking off the job.
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lily7027d ago
Oh man, that really gets to me too. But here's what I've always wondered about those nightmare jobs - was the screaming coming from the customer or from your own crew? Because a four hour ordeal on one wire sounds like someone was trying to force a fix that wasn't going to work instead of just replacing the whole harness or whatever. I mean, sometimes you gotta know when to stop beating a dead horse and just swap out the whole assembly. Did they finally figure out it was broken in a spot you couldn't see, or was it just a dumb mistake that kept getting glossed over?
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julia_anderson27d ago
Whoa, four hours of customer screaming over one broken wire? That's insane, I probably would have just walked after the first hour.
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