I was at a cafe and heard a bride say she picked her florist because of a specific Instagram video
She was telling her friend she chose a florist in Austin who posted a 30-second clip showing how they wire a delicate ranunculus stem without breaking it. It made her feel like she could trust their skill. I realized I mostly post finished bouquets, but maybe showing a bit of the messy, tricky work behind the scenes builds more connection. Do you guys ever post short clips of the actual arranging process?
The Austin bride story reminds me of a study where people paid more for a chair after seeing a video of the woodworking. It taps into the "IKEA effect" where we value things more if we see the effort. Your perfect final bouquet is just a pretty picture, but a clip of you fixing a broken stem is a mini drama with you as the skilled hero. That's the connection people actually pay for.
My local bakery started posting videos of them laminating croissant dough, and their weekend line doubled. That bride's story fits a pattern I see now. People don't just buy a finished thing, they buy the proof of care that went into it. A short clip of the tricky work shows your skill better than any perfect final photo could. It turns a product into a story about how it's made.