Saw an AI demo at a local meetup that flipped my thinking

I was at the Coworking Den in Austin last week. Dude showed how his AI tool catches customer sentiment from support tickets in real time - I always thought that was overhyped BS. Has anyone else seen a live demo that actually delivered?

3 comments

3 Comments

mila_campbell2525d ago

The demo at Austin's coworking space really changed my mind too. I had written off AI tools as all hype but watching it catch patterns in real time was honestly impressive. Did it handle messy or sarcastic customer messages well?

grant.felix25d ago

The one thing nobody's bringing up is how these tools handle the emotional distance thing. Watching the demo, I noticed it doesn't just catch patterns but also flags when a customer is venting versus actually asking for help, which is huge for support teams. That kind of nuance is what usually gets lost in automation but seems to actually work here.

river_allen25d agoMost Upvoted

Nailed it, @mila_campbell25 saw the same demo and agreed it handled the messy stuff way better than expected.