Question about a customer who insisted on a specific cut for their brisket

A guy came into my shop in Springfield last Tuesday and asked for his brisket to be cut with the grain, not against it, claiming it made it more tender. I explained the standard practice, but he was adamant. Has anyone else had a customer request something that goes against basic butchery?

3 comments

3 Comments

jamesf412mo ago

Oh perfect, the "I saw it on a cooking show once" experts. Let him have it his way, then he can enjoy chewing on shoe leather while the rest of us eat actual tender brisket.

sarah_patel252mo ago

Man, that reminds me of a story my buddy told me. He works at a place in Chicago and had a customer demand they leave the silver skin on a rack of lamb for extra flavor. He tried to explain it's like chewing on a plastic bag, but the guy wouldn't budge. They finally did it just to avoid a scene, and the guy came back the next week complaining it was too tough to eat. Some people just have to learn the hard way, I guess.

christopher9432mo ago

We had a regular in Memphis who always wanted his pork shoulder sliced thick, against our usual thin chop. I started keeping a couple thicker-cut chops aside just for him when we broke down a shoulder. It kept him happy and saved us the argument every single time.