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That moment a shy regular went for a drastic layer change

I gently pushed her to try layers instead of the usual trim, and she left beaming. Some say we should always suggest new ideas, others believe it's better to just follow requests. How do you handle this?
4 comments

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4 Comments
davidn55
davidn554d ago
Nice! Gotta read if they're open to suggestions first.
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the_sam
the_sam3d ago
I've been known to miss those "open to suggestions" signs myself, always charging ahead.
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the_diana
the_diana3d ago
Ever consider how much aftercare factors in? Like if @the_sam charges ahead with a big change, does the client know how to style it daily? That can make or break their happiness with the cut.
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kellyjones
You pushed a shy regular to change her whole style? That's a huge risk to take with someone who might not speak up if they hate it. Reading if they're open is one thing, but actually pushing them over the line seems different.
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